SpinBob is operated by Win Top Ltd, a company licensed and regulated by the Anjouan Gaming Authority under licence number ALSI-202509029-FI1. We launched in 2025 and built the platform from the ground up as a web-based service, designed to work cleanly across devices without requiring anything to be installed.

This page is here to tell you who we are and how we run things — not to sell you on what we offer. If you want to know about games or promotions, those sections are elsewhere on the site.

How we are held accountable

Our licence with the Anjouan Gaming Authority sets out the standards we are required to meet as an operator. That includes how we handle player funds, how we manage disputes, and how we conduct ourselves when something goes wrong. We do not treat regulatory obligations as a formality. They are the framework within which we make operational decisions, and we expect to be held to them.

When an issue arises — whether it is a delayed withdrawal, a technical fault, or a dispute over a bonus — we aim to respond clearly and without deflection. We keep records of player interactions and account activity precisely so that, if something needs to be reviewed, there is a reliable basis for doing so. We would rather resolve a complaint properly than close it quickly.

Player funds and how we handle them

Operational funds and player balances are kept separate. Money you deposit is not used to cover our running costs or any other business purpose. This separation is a basic standard we hold ourselves to, and it matters because it means your balance is not exposed to the financial position of the business.

Withdrawals are processed within zero to twenty-four hours in most cases. We set a minimum withdrawal of £20, which matches the minimum deposit threshold, and we support a range of payment routes including cards, e-wallets, bank transfer, and cryptocurrency options. The available methods are listed on the cashier page.

When we decide which payment routes to make available, we look at reliability and processing consistency, not just coverage. A payment method that causes frequent delays or failed transactions is not useful to you, regardless of how widely it is recognised.

Safer gambling

We build the platform with the understanding that gambling carries risk, and that some people will need tools to manage how they use the site. Deposit limits, session controls, and self-exclusion options are part of the platform — not additions bolted on afterwards. We expect players to use them if they are useful, and we do not make them difficult to find.

SpinBob is intended for adults who choose to gamble as a form of entertainment. We are not trying to reach people who are chasing losses or gambling beyond their means. If you feel your gambling is becoming a problem, we would rather you use the tools available or seek support than continue playing in a way that is harmful to you.

If you have questions about how we operate or need to raise a concern, our support team is available and can be reached through the contact options on the site.